ZetX FAQ’S

No. TRAX is a very sophisticated and accurate mapping platform. ZetX does NOT crowdsource tower information from the internet, social media or smart phone apps, which our competitors would like you to believe. ZetX uses exceptionally refined equipment to identify tower and sector combinations across the United States and internationally. We are able to give our customers the most accurate tower data bases in the market.
Yes. TRAX is a fully compliant CJIS platform and processes your data in FedRAMP govcloud servers. For more information on our security practices, reach out to sales@zetx.com.
No. ZetX does not use granulization (AKA “the pie shape”) for mapping. Granulization is inaccurate and is being suppressed as evidence during criminal proceedings. ZetX has a proprietary and scientific system of mapping using radio frequency horizontal planes. These methods are admissible into court, have never been suppressed and provide every detective a reliable means of mapping every time a tower is mapped. For more information on granulization, see United States vs. Antonio Evans.
No pre-formatting. Just drag and drop your entire zip file right into TRAX. You get immediate mapped results and analysis that is always available to you.
Your demo is as long as it needs to be. Could be six months, could be one month! We'll both know when the time is right.
Yes! Home towers are quickly identifiable on your mapped CDR’s in Trax. You can also use our frequency reports to help you identify home towers and several other frequently used towers within your call detail records. Home towers are the most frequently used towers in your CDR’s.
When using FPLU, we ask for your name and government email so we can contact you if someone else runs the same number during their investigation. So no, you don’t need a login, and it’s a free service!
Yes. ZetX provides expert testimony AND we can assist you with your investigation!
Definitely. ZetX is known for our philanthropic generosity. Whether it's training, a high profile case, exigent circumstances or just waiting for budgets to renew; we're always ready to help you.
Absolutely!!! We also accept Google, pen registers and third party geo-location data.
Everyone at ZetX knows bad guys want to have Christmas too. If you need our help on Christmas Day, call us. If you need our help in the middle of a dark and stormy night, hit us up! We have worked crazy schedules and long hours, just like you, and still do! Call anytime you need help.